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Product support

When purchasing new software, always read the accompanying Help carefully to get answers to most of your questions.

Patches and upgrades

If you encounter an error in a MorphoLogic product, first check whether there is a patch or upgrade for the given product.

Frequently Asked Questions

Our Product Support Team is constantly gathering and publishing frequently asked questions and the answers to them. If you have a question concerning the installation or use of any of our programs, or you find it difficult to solve an issue, consult the product FAQ as you are likely to find an answer there. Please read all solutions already published.

Contact Us

If you can't find a solution to your problem, please contact us. If you provide your e-mail address, our Product Support Team will send you the recommended solution or, if this is possible, ask you for more information.

Free Trials

You can evaluate our products before ordering.

Product Profiles

Detailed description of our most popular products, from setup to basic functions.


Customer Support


You can register on our login page. You can then change or reset your password (in case you forget it), choose whether to receive our newsletter, and use your user menu. You can read more about the benefits of registration here.

Data Protection

MorphoLogic handles the personal data of visitors confidentially, securely and according to prevailing legal regulations. We take all measures and set up all procedural rules that are necessary to enforce pertaining legal provisions and other recommendations.

About the Shop

Learn about using the shop, the latest prices and how to order, pay and receive.

Payment issues

If you have any problems with payment (overinvoicing, refund request, etc.), please let us know.

Using the Product Serial Number

Please read the information about the Product Serial Number which can be used for activating or upgrading most of our products.

Further Comments and Suggestions

If you have any comments, suggestions or questions regarding one of our products or our website, please send them to us.